Who we are
FilAfrik Inc. is a federally incorporated business based in London, Ontario, Canada. Questions or privacy requests can be sent to info@filafrik.ca.
Information we collect
Website forms submit the details you choose to provide, such as your name, email address, business information, message and any optional photograph. We use these details to respond to your request.
Please do not include sensitive personal, financial, health, identity, or payment information in your message.
Google Analytics runs only after you accept optional analytics. It helps us understand use of the website. We do not send enquiry messages, email addresses or uploaded photographs to Analytics. You can change your choice using Privacy preferences.
Why we use information
We use inquiry information to respond to requests, arrange requested services, operate and secure the website, and meet legal or accounting duties.
Consent and your choices
Sending an inquiry allows FilAfrik to use that information to respond. It does not subscribe you to marketing.
Sharing and service providers
Form enquiries are processed through Cloudflare and a FilAfrik-controlled Google Apps Script service. Requests are recorded in a private Google Sheet, optional images are stored in a private Google Drive folder, and notifications and confirmations are sent through the FilAfrik Gmail account. Submitted enquiries are not published in Sanity or the public directory.
Cloudflare Turnstile checks form submissions to help distinguish legitimate requests from automated abuse. Cloudflare processes technical information for this security check.
FilAfrik may use providers for email, hosting, content management, event registration, and professional advice. FilAfrik does not sell personal information.
Retention and safeguards
Inquiry records are kept only as long as reasonably needed. FilAfrik uses safeguards appropriate to the sensitivity of the information.
Access, correction, and complaints
Contact info@filafrik.ca to request access or correction, or to ask a privacy question.
Children and changes
The website and business services are intended for adults and organizations. This policy may be updated when practices change.